AC Heating and Air Conditioning Services Testimonials

I had a great experience with AC Heating and Air Conditioning Services, specifically Rob Flick. He came to my home and prepared us for everything that would be needed for the installation of our new unit when the old one began to leak coolant. Rob has answered countless questions with patience, grace, and understanding. He talked me through to federal and South Carolina rebate programs to help save every penny possible while ensuring a quality unity was selected that met the needs of my family. I would highly recommend him and this company to any of my friends. Read Less

AC Heating and Air Conditioning Services is an outstanding company, and I would highly recommend them to anyone needing a new HVAC system or service. We purchased two replacement systems including new duct work for our home three years ago. Rob Flick came out and walked us through the different options explaining how everything would work. He was friendly, and thorough, and made my wife and I feel very comfortable with the purchase. The installation team was quick, clean, and extremely professional. Recently we had an issue with one of the thermostats not running. I texted Rob who immediately remembered me despite it being three years. He was able to troubleshoot the problem over the phone and we had the unit running within 15 minutes. With it being 90 degrees out we were extremely appreciative of the prompt response and the quick fix. AC Heating and Air Conditioning has the best customer service anywhere. They are all very professional and three years later, we are grateful we decided to purchase from them. Read Less

Wow! I am speechless over the service this company provides. They did my father’s home and aunts as well. I just had my AC unit replaced and they were ON it from minute one! Just a quick call to Rob and he was out there the next day. Parts ordered and a new unit installed in a few days… AMAZING! Technicians Glenn and Kevin were incredibly professional and left the place cleaner than it was to start. I highly recommend this company for fast reliable and courteous service. Took the old unit out and were super folks the whole time. Read Less

I have used AC Heating and Air for the last 15 years-in two houses. They have replaced 3 units overall, and I get the service agreement annually. They are super responsive, super knowledgeable and fair priced. They are always on time and very thorough! Chris is my tech and he is especially awesome-very informative and very skilled. I would never use anyone else!! Rob is the tech that helps me with replacement units-always friendly and provides options. Recommend them to everyone for new units, new ductwork, service twice a year and emergencies. Read Less

Hello my name is Joe Boyd and live in Mount Pleasant SC. I have used AC Heating & Air for many many years. They have serviced all my AC units at my home and office buildings, and have installed various units (small and large) through out the years. They are an excellent company and would highly recommend them, whether you need service or a new unit (or duct work). One thing in particular is that they seem to have the same people for many years, and thus you get to know them and they know you - and your systems. Their turnover is low. A lot of companies it seems technicians come and go and you never know what you are going to get, but not with AC Heating and Air. They are dependable and consistent. I have never had any problems with them. They are extremely responsive and always arrive on time, or, if something unforeseen has come up they will call you and let you know. The technicians and installers are great, and so are the people who answer the phone and schedule the service. Their scheduling is excellent; they have their act together. Everyone is so friendly and knowledgeable. Pricing is extremely competitive. In fact, I would say it's lower than most - especially when you consider the quality of work. The price/benefit ratio is definitely better than anyone else I've used. I am 71, have had a few houses, 2 office buildings, and managed engineering and maintenance departments at manufacturing facilities in different locations. So I have had a lot of experience with different HVAC companies. So trust me when I say these people are good - they are! Read Less